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Emergency Veterinary Hospital: how the service works

Our offices are designed and developed for the comfort of our clients. In addition to a generous wooded outdoor area, designed for dogs to relax with their owners during the visit. Our entire environment is prepared and equipped with what your pets need, when they need it. We seek to offer great comfort and hospitality in our services. When our beloved pets face a health emergency, it’s natural for owners to feel a mix of fear, worry, and confusion. In these crucial moments, it is essential to know where to seek immediate and reliable help. This is where the vital role of an Emergency Veterinary Hospital comes in.

In this blog post, we’ll explore how emergency veterinary hospital care works, offering valuable insights to soothe the troubled hearts of pet owners.

24/7 service: when you need us, we are here

One of the most important characteristics of a Veterinary Emergency Hospital is its uninterrupted availability. Regardless of the time of day or night, veterinarians and support staff are ready to handle emergencies. Whether it’s an accident, a sudden illness or any other situation that poses a risk to your pet’s health, professionals are prepared to act promptly and efficiently.

Fast and efficient screening

Upon arrival at the hospital, your pet will undergo immediate screening. During this process, veterinarians will assess the severity of the situation, allowing the most critical emergencies to be dealt with first. Triage is an essential step that ensures all patients receive the attention they need, in the appropriate order of urgency.

Specialized team and advanced equipment

Our Hospital has highly trained and qualified teams, comprising veterinarians, nurses and dedicated technicians. In addition, we have advanced technology, including imaging exams, laboratories and fully equipped operating rooms. This means that whatever the emergency, we are prepared to offer a full range of medical services.

Transparent communication

In an emergency situation, communication is essential. The veterinarians and customer service team will keep you informed about your pet’s health status. This includes diagnoses, treatment options, prognoses, and associated costs. Transparency is key to helping you make informed decisions about your pet’s care.

Furthermore, if you are recommended by your trusted veterinarian, we will stay in contact with them throughout the treatment and inform of any decisions that are made.